Frequently Asked Questions

Whether you're planning to decorate outdoor events, host an indoor birthday party or just have a general question about what we have to offer, check out these common questions and answers.

Of course we do! We offer balloon delivery within a 50 mile radius of Orange County New York.  If you have an event outside our preferred delivery area, just give us a call for special pricing. Our balloon  bouquets can be ordered for same day service up to 11am EST on the day of preferred delivery.  Visit our balloon delivery page for more details.

Smilez All Around has a great selection of products and designs to choose from to install for your next event. Each of our packages are itemized to explain delivery, installation, and service costs.

Yes, Smilez specializes in non-helium filled décor, designed on structural framing for increased support against the natural elements. Visit our service disclaimer to read our service guarantee regarding inclement or extreme weather effects on balloons.

We do guarantee that we will deliver your balloon décor within the designated delivery window prior to your event. Visit our balloons page to reach our service guarantee regarding outdoor designs and services.

Smilez All Around is the Hudson Valley’s premier balloon designer specializing in custom creations for your events and gifts. Choose from our basic, themed or corporate designs and we’ll personalize it to fit your needs and budget. Still don’t see anything you like? We turn visions into reality with our customized services and products!

Smilez All Around believes in giving the customer what they want even if you don’t know what you want. We offer a gallery of photo examples of graphics to choose from. We are here to help our customers make informed decisions. When our customers complete our client questionnaire form to set a date on our service calendar, that begins our consultation process on your way to fulfilling your vision. The consultation fee can be discounted from the balloon decor or event rental balance and/or service.

Balloons are not designed to last forever, however the memories our balloon design make will last. Non-helium filled balloons may maintain their shape for weeks if environmental conditions are favorable. We cannot guarantee longevity against the natural elements.

Latex balloons are made of natural latex tapped from the tree. They breakdown at the same rate of an oak leaf. For more information on how Smilez All Around considers the eco-friendly standards of our earth, visit our friends at the

Smilez All Around is the premier balloon design for the Hudson Valley because we have a standard of excellence that is guaranteed by our products and our custom services. Any deviation from our standard will compromise our brand integrity and quality. We typically do not accept balloon products provided by our customers.

Smilez All Around is a good steward of the gifts and talents we have been given. We welcome opportunities to partner with nonprofit events and programs to offer our service. Visit our home page for a review of the organizations that we have served in the past as part of our yearly contribution to four community events. If you would like for your organization to be considered for a balloon donation, please fill out the attached form. All submissions must be received 90 days prior to the event.